Government

Tailored use case scenarios that enhance trust, reduce fraud, and improve operational efficiency in government.

Our AI-driven identity verification and voice analytics technologies empower public sector agencies to modernize their operations, meet regulatory mandates, and deliver secure, citizen-centric services. From onboarding and risk detection to benefit administration and compliance, our solutions deliver measurable improvements and long-term impact for government operations.

Learn how we help Government

National Government e-Services Platform Client Challenge

Citizen Onboarding & Identity Verification

Client Challenge

  • Rising demand for secure digital access
  • ID fraud risks in online applications
  • Manual verification causing delays

EIS Solution

Deployed AI-powered ID and facial biometrics verification to match citizen selfies with government-issued IDs in real time.

Results

40%

Fast Onboarding

30%

Decreased claim processing time

Significant drop in manual review workload

ROI Drivers

Lower operational costs via automation

Enhanced security in digital services

Improved citizen experience and trust

National Social Services Agency

Fraud Prevention in Public Services

Client Challenge

  • Increased fraud in public benefit programs
  • Difficulty verifying identities remotely

EIS Solution

Integrated biometric authentication to verify the true identity of applicants and prevent duplicate claims.

Results

Substantial drop in fraudulent claims

Strengthened program integrity

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Greater confidence in remote access systems

ROI Drivers

Fraud reduction preserving public resources

Reduced investigation workloads

More accurate service targeting

National Revenue & Benefits Administration Client Challenge

Tax Procedures & Benefit Claims

Client Challenge

  • Errors and delays in tax and benefits processing
  • Labor-intensive identity verification

EIS Solution

Implemented automated identity verification for digital tax submissions and benefit disbursement portals.

Results

50%

Faster claims processing

Reduced duplicate and invalid applications

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Improved satisfaction with faster service

ROI Drivers

Increased operational throughput

Lower manual processing costs

Boosted citizen confidence in digital services

Federal Digital Governance Unit Client Challenge

Federal Digital Governance Unit

Client Challenge

  • Ensuring data accuracy and regulatory adherence (e.g. GDPR, local cybersecurity laws)
  • Fragmented identity checks across departments

EIS Solution

Integrated ID verification with official databases to ensure regulatory compliance and data integrity.

Results

100%

Identity checks aligned with regulatory mandates

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Avoided costly penalties and audit failures

Created a standardized, scalable verification framework

ROI Drivers

Reduced 
 compliance risks

Simplified audit and reporting processes

Interagency alignment on identity protocols

Government-Accredited Background Check Provider

Real-Time Identity Verification at Scale

Client Challenge

  • High-cost, time-consuming background checks
  • Need for real-time, secure identity verification

EIS Solution

Partnered with Jumio to enhance InstaID with facial recognition and liveness detection, tied to Australia’s Document Verification Service (DVS).

Results

Cut onboarding time from hours to minutes

40%

Reduction in verification costs

Supported scalable verification for government and business clients

ROI Drivers

Lower 
processing costs

Faster citizen and partner onboarding

Strengthened fraud protection and trust

U.S. Federal Risk Assessment Initiative Client Challenge

Risk Assessment & Voice Analytics

Client Challenge

  • Inability to assess behavioral risk rapidly
  • Manual vetting bottlenecks in critical areas: hiring, border security, and vendor assessments

EIS Solution

Deployed Clearspeed’s AI-powered voice analytics for rapid, automated risk screening across agencies and partners.

Results

Enhanced decision-making speed across hiring, security, and procurement

Improved detection of high-risk behaviors

Scalable integration across federal and humanitarian operations

ROI Drivers

Automated risk analysis reduced manual review effort

Earlier detection of threats, improving security posture

Better resource allocation toward high-priority operations

Multi-Agency Verification Program

Government Risk & Verification Ecosystem

Client Challenge

  • Complex risk profiles across government and humanitarian operations
  • Need to unify risk and verification workflows globally

EIS Solution

Combined Clearspeed’s voice analytics with Labrys’ verification solutions to strengthen screening across agencies, NGOs, and commercial entities.

Results

Reinforced global verification frameworks

Improved efficiency in high-volume screening

Supported scalable decision-making in austere or data-limited environments

ROI Drivers

Stronger, unified verification across critical operations

Reduced cost and risk exposure across programs

Greater transparency and consistency in personnel and vendor vetting

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